Confessions of a Call Center Gal by Lisa Lim
Genre: Chick Lit
Where to Get It:
Barnes and Noble (Nook)
A fun chick lit romance that will appeal to fans of Sophie Kinsella and Marian Keyes. Bridget Jones meets The Office. Madison Lee is a fresh college grad, ready to take on the world of print media. But she has zero luck landing a job. Unemployment is at ten percent and on the rise. Desperate and left with no other options, she accepts a position as a service rep at a call center in Pocatello, Idaho. At the Lightning Speed call center in Spudsville, Maddy plunges into the wild and dysfunctional world of customer service where Sales is prided over Service and an eight hour shift is equivalent to eight hours of callers bashing her over the phone. Oh sure, the calls are bad. But Maddy manages to find humor on the phone and off the phone. And with all the salacious drama behind the calls, there is never a dull moment at the Lightning Speed call center.
Lately . . . Maddy has been pining for her smolderingly gorgeous co-worker Mika Harket. Now things are heating up on the phone--and elsewhere. Don't hang up on this novel. Working at a call center has never been this garish . . . or this delightful.
What they're saying about it:
"This novel has all the usual ingredients . . . a slightly quirky and non-neurotic heroine, a gorgeous hero, a couple of fun sub-plots and sprinkles of romance. The dark, dashing and handsome Mika, (sigh) he sounds delightful, Maddy and Karsynn are not perfect but that's what make them relatable. This book will transport you to a crazy call center and amuse you with nice people having the fun. You'll fall in love with the characters; the book does start off a bit slow but once it picks up, it's unputdownable. Recommended fun and enjoyable read."